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TL;DR Social engineering succeeds by exploiting human shortcuts (trust, urgency, helpfulness), not by “outsmarting” people. Real-world breach data shows the human element is involved in around 60% of breaches, so this isn’t an edge case. ( Verizon ) Use a simple habit when something feels 'off': Pause → Verify → Report. To reduce organisational risk, combine people habits + process controls + realistic practice (done ethically). If you’ve ever thought “That looked legitimate…